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When Robyn Streisand went from the client side to her own marketing agency, The Mixx, the opportunity to certify as a woman-owned or LBGT-owned business did not exist. 25 years later, she has helped both brands as well as other agency owners to leverage DEI — Diversity, Equity and Inclusion — in media and marketing. Part of that help came about through her creation of Titanium Worldwide, billed as “the world’s first collective of certified-diverse independent agencies,” to help make DEI more easily “front and center” for clients.
Given today’s times with its heightened sensibilities, she couldn’t have been a better move if she’d had a crystal ball. After all, marketing comes down to “People… People Who Need People” to buy things… And embracing people of all stripes and varieties to drive business opportunities is what Streisand does flawlessly.
For Episode 27 of Insider Interviews with E.B. Moss, hear what this marketing maven says about:
The value of certifications — for business owners to the brands who are seeking diverse suppliers — from WBENC, which certifies businesses as woman-owned and operated, to NGLCC (the ‘LBGT Chamber of Commerce’), to the NMSDC, which has the largest number of certified minority-run businesses;
“Now I have a certificate that says I’m woman-owned or I’m gay owned and all of a sudden, it’s a new day. It gave us an opportunity to register our company in these portals that help diverse suppliers get found [by Fortune 1000 companies.]”
How the rise in both consumer demand and procurement department mandates that purpose be built into marketing created a bit of a COVID silver lining for The Mixx and Titanium
Examples of brands embracing DEI — and how the anniversary of Stonewall sparked the start of more and more inclusive marketing efforts around more and more groups
How pressure from the streets is being matched by pressure from The Street — Wall Street!
The added pressure to recognize the power of Gen Z which “is coming like a bat outta hell!”
The essential need to communicate authentic brand purpose
“The benchmarks of success around purpose “must be front and center on brand websites: ‘We see you. We appreciate you. We embrace you. We stand for gender parity, transgender, equality’…all of it. Like, now’s not the time to be living in Alabama.”
Where brands are focusing their dollars — or not
Advice and caveats for the future, which include:
“I think it’s like ripping the band-aid off. You have to start somewhere. But this is a long game. This is about doing the right thing now for the long haul. Invest in diversity, equity and inclusion training programs. Invest in what matters to the broader audience. Talk to people in their voice, and be consistent and authentic about it. It’s not about how much you do, it’s that you do it, do it well, and do it consistently.”
Why Streisand describes work around sustainability as the 2.0 of DEI.
And don’t miss the answer to the big question: Will I actually dare to sing to a member of the Streisand clan?
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