Tag Archives: podcasting

Katie Kempner’s Primer on PR and Personality



Katie Kempner may have appeared in the cult-classic films Scam and Class of Nuke ‘Em High, but she’s much better known for her corporate communications credentials. In Epi 38, she switches roles from interviewing others, or landing her clients interviews as a PR phenom, and sits instead in my guest seat.

Kempner and I took a few fun minutes at the top to discuss our mutually limited—yet memorable—acting experiences (see bonus image, below), but then dove in to how taking a risk paid her career-making dividends, and her tangible takeaways about earned and owned media today. 
Stumbling into her Niche
  • When her prospects as an MTV VJ or starlet seemed slim Kempner took a job at a staffing company to avoid having to return to her parents’ home after college.
  • An opening at one of their client’s shops, the then still nascent advertising agency CP+B, changed her career path forever; Kempner talked her way into a role working with their new business division!
  • Kempner stayed with the award-winning agency for almost 20 years, and its acquiring company, MDC, from its roots as a small Miami office to regional powerhouse to a global super machine. But…
  • She always dreamed of starting her own firm. Solid relationships with her employer allowed her to launch Kempner Communications and keep CP+B as her first, and biggest, client.
  • How she lives the “reinventionist” philosophy of one of her current clients and my previous guest, Joe Jackman! (Check out Epi 37 if you missed it.)

I am the product of hard work and being in the right place at the right time.

Media Evolution
  • Kempner has witnessed the rise in popularity of owned media, and she discusses why she still leans more toward earned media, but…
  • Always one to embrace future concepts, Kempner also discusses the benefits of client-created media and how it can help reach an intended audience.
  • Speaking of audiences, we discussed the shifting audience perspectives as the media world functions with fewer high-profile journalists with readership at scale, and more outlets to tell stories.
  • Listen for Kempner’s recommendations on balancing quantity and quality in earned media.

In one way, the proliferation of media is fantastic because there are more places to go.

Kempners Tips for Getting Started in Today’s PR World
  • Be a strong communicator
  • Be careful with your words and a scrupulous editor
  • Knowing why you’re crafting a message can help determine where to place it.
  • Knowing what your clients are trying to say helps to determine to whom they’re talking.

And personally? Just as she asks of the guests she interviews on Perspectives, Kempner’s answer to what advice she’d offer:
“You should speak kindly to yourself…and I don’t mean live in some kind of la-la land where you’re not being realistic, but be good to yourself and be your own best friend.”

Connect with Katie Kempner:
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If I can help you connect your podcast/tv/content dots—or, just want help getting started with a podcast or content marketing strategy, please reach out to me at podcasts@mossappeal.com.

Bonus Image:

 


Jackman Reinvents

Joe Jackman Reinvents How Brands Embrace Change



Not many people – or brands — love change as much as Joe Jackman. The CEO of Jackman Reinvents has been a valued advisor to major retailers like Staples and brands like Flow Water, to B2B companies and to private equity partners. In this episode hear how he uses insights about trends and human behavior to drive change – or reinvention – and why that’s essential for a brand today.
Jackman believes that moving from town to town as a kid with his retail exec dad emboldened him and taught him relationship skills. To the envy of any who have experienced “imposter complex,” Jackman has confidently embraced change professionally, moving from creative to CMO to CEO, admittedly making it up as he went along at many of the stops along the way. Learn what’s needed for companies to thrive, and the consequences for those that choose to emulate ostriches.
This 40-minute conversation is filled with insights – or, as Jackman calls them when working with clients, “nuggets you can actually hang a strategy off.”
I encourage a full listen, but here are some unmissable elements and Jackman Takeaways:
  • Change has been coming fast and furious for many years, but the pandemic has compressed the need for speed to do things differently now; not just in people’s lives, but in the dynamics of the marketplace
 Jackman Takeaway: If you’re not changing and evolving, you’re stuck. That would probably be the best scenario. But the more common scenario is you’re moving backwards or, in business terms, you’re waning or dying.”
  • Joe Jackman explained his personal path and how an appreciation of change took him from creative director to business owner after stints helping launch brands like Joe Fresh (no relation!).
 Jackman Takeaway: “I said, why can’t I be a brand strategist? What do I need to know? Who do I need to learn from? And then, eventually, I just thought, ‘Why can’t I shape strategy at the very highest level?”
  • That attitude led to becoming a “reinventionist” – and the definition thereof:
Jackman Takeaway: “It’s a word I made up, but basically the definition is to just be really good at making change happen and to great benefit. The world needs more people with the skills and in the mindset of making change.”
  • Learn which immutable law of marketing he adopted from Al Ries and Jack Trout and built his agency on.
  • Jackman’s concept of reinvention is tied to “invention,” and a brand’s transformation is intrinsically tied to its DNA.
  • We need to collectively “reposition the entire idea of change in our minds as a positive force, and essential. It should be seen as creating the next best, most powerful and relevant version of you or your company.” (He literally wrote the book on this: “Reinventionist Mindset”with a set of five principles for change.)
  • The status quo – especially when paired with success — is a killer. Business model life cycles, executives’ tenures, the length of brands’ relevance, are all compressing. So, since “the future arrives daily,” brands need to figure out step-by-step how to evolve and “get pro athlete good at it or you have it done to you.”
  • Learn how Jackman helped Staples create trial stores that were hybrid workspace meets product sampling; and transformed Rexall, including being the first drugstore in Canada to start offering flu shots.
Jackman Takeaway on Retail: “In a world of choice, which is what the internet did to retail, retail was relatively slow to adapt…. There are exceptions, but retail generally sat and was lacking innovation… A lot of disruption was enabled by that sense of ‘oh, maybe one day we’ll evolve, but stores are the thing now…’. If retail leadership was prescient in reading what’s happening, Amazon wouldn’t exist. Casper wouldn’t exist. Netflix wouldn’t exist and there’d be a streaming service called Blockbuster.”
Big Jackman Takeaway: “There’s probably only one rule in all of this work in transformation: That you must deeply understand who your customers are and what they care about most. …beyond function, into the world of emotion. Most marketers focus on the means. Understand what the end is.”
  • Jackman gives his definition of a brand and why adopting that helps drive trust.
Jackman Takeaway: A brand equals purpose elevated to experience, delivered consistently. Most companies haven’t got that very well defined, and, and yet, if you look at the evidence, purpose led companies tend to outperform their peers.”
  • Cohesive messaging and linkage between ideas and all advertising is essential to continue the brand message.
  • It takes balance and a strong foundation to leverage both brand awareness and demand marketing (and he explains how it relates to dating!)
 Jackman Takeaway: “Performance marketing today is important — because it’s data centric and it’s measurable and we can adjust it — …as long as it ladders up to a higher order of purpose. If there’s no red thread that links to that, that’s not good. You can’t build trust. …And today’s measure of success is if I truly have a relationship with the brand.”

  • Trust, and being in a Values Economy is greatly affecting brands right now.
  • Sustainability and similar values are amplified more now in our pandemic context and impact how consumers make purchase decisions…There’s a lot of de-selection going on today.”
  • Jackman also explains the only two consumer choice tiebreakers

 

 Jackman Takeaway: “I’ve helped well north of 50 companies, and along the way I noticed we’re wired as humans to behave in certain ways. One of the things we don’t love is change. … But I observed ways of thinking and doing that enabled success to come faster… I got them down to five. … For example, the first one is ‘seek insight everywhere’.”
  • Learn to understand cultural currency and even reinvent the old marketing maxim of: ‘I need to pay attention to the customers that I do the most business with.’ (Hint: that’s fine, but you also “don’t want to be a brand or a business that’s like a great aunt: you know, fondly thought of, but never visited.” [That hit a little close to home for this host! Just sayin’.] So, learn to have relevant conversations with the up and coming set of customers [and with, note to self, the nieces and nephews.]
  • Understand how DEI dovetails with cultural relevance and brand values…  and what Jackman would change most about our world. (Note: Hat tip: Maryam Banikarim)
Finally, what brand would Jackman reinvent next?

“What do I want to reinvent? The next company that interests me or has lost its way. And there’s so much of that. How wonderful to spend a career on just figuring out the next act of whatever! And, since climate change is real, and we have to start to make a real difference, those are the kinds of opportunities I’m gravitating towards now. And I’m super excited to be at least part of the solution as best I can.”

If you found this helpful, please consider supporting this ad-free podcast with a small donation (“Buy me a Coffee!”) at https://www.buymeacoffee.com/mossappeal AND please share with others in marketing and business…and even add a review  on Apple, or wherever you like to listen!
Find Jackman Reinvents at: https://www.jackmanreinvents.com
On Insta: https://www.instagram.com/wearejackman/
Find Joe Jackman, his book and podcast at: https://www.joejackman.com/
Please follow E.B. Moss and Insider Interviews on:

Twitter:
@mossappeal 
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IG:
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And – if I can help you build or enhance a podcast for YOUR business, please reach out at podcasts@mossappeal.com !

E.B.

 


Warner Bros.’ Shaleen Desai is Very Animated About Good Storytelling



Shaleen Desai is like a caped crusader for content. This SVP of Adult Animation is super focused on solid stories and shares how he is bringing super heroes and more to animation…and beyond. In his career of 20+ years and counting in Hollywood, Desai has been with Letterman, Viacom/CMT, Fox 21 and gone from working with Jason Bateman at Aggregate to Warner Bros. on “Batman” and other IP. Overall, whether it’s animated or audio his focus is making sure Warner Brothers Animation products will resonate anywhere as just good storytelling!
While Insider Interviews listeners heard from Desai in Epi 33 – which was taken from his NATPE ContentCast panel about crossover IP — in this episode 36  Desai gets the chance to go more in-depth around how Warner Bros. Animation and Blue Ribbon Content work with the overall organization to tap top talent — from development to writers to the stars behind the mics. For example, when you hear those words, “I’m

Batman” in a forthcoming scripted podcast it might be spoken seriously by Winston Duke on Spotify… or by a campier Jeffrey Wright in a version called Batman the Audio Adventures on HBO Max. [Since this recording earlier in September it was announced that The Audio Adventures will launch on 9/18 — which is (who knew?!) “Batman Day“!] And of course, there’s always animation, with Batman, Caped Crusader headed to Cartoon Network and HBO Max soon.

But Desai is focused on more than super heroes. He’s also developing new approaches to content, dabbling in AI and more short digital films and podcasts through Blue Ribbon, and always working to just identify the next good story that can live, well, anywhere!
  • Want to know exactly how the pandemic shifted content consumption of more adult animation?
  • How do they pick which story might live as a cartoon or a podcast?
  • Will it land on Adult Swim or HBO Max …or even Spotify or Freeform?
  • Will Desai hire E.B. for voice work!? And why DO E.B.’s doormen call her “Batgirl”?
Learn all this and more from this Hollywood vet and the voiceover wannabe host of this episode.
Please find Shaleen on LinkedIn: https://www.linkedin.com/in/shaleen-desai-aa661412/
Please follow E.B. Moss and Insider Interviews on:

Twitter:
@mossappeal 
@InsiderIntervws

IG:
@insiderinterviews 
@mossappeal

Facebook: InsiderInterviewsPodcast

If you found this helpful, or liked any of my Insider Interviews episodes, please add a review  on Apple, share this episode, and of course to support this show you can “buy me a coffee!”: https://buymeacoffee.com/mossappeal
If I can help you connect YOUR podcast/tv/content dots, or just get started with a good #b2b podcast, please reach out to me at podcasts@mossappeal.com


Jennifer Grimson On Building Wealth – and a Podcast



Jennifer Grimson was brand new to the podcast space when I met her two years ago at the last in-person Podcast Movement event. Fast forward and she became my spontaneous guest for Epi 34 of Insider Interviews discussing her approach to marketing the now successful Micro-Empires Podcast about her path to rebuilding wealth. And, since podcasting adds such a personal touch, she gives us insights about her very personal story from filing for Chapter 13 twice to being having million-dollar + in assets.

Grimson explains how she taught herself to rebuild her wealth AND how to build a podcast starting at any point in your life. “I’m living proof of that story…I lost everything. No home, no job, no car, no money, no place to live, and two children to raise. That happened to me twice…and the second time I was 41 years old.”

Her A-Ha Moment:

“I realized that if I wanted security and to build wealth, it wasn’t just going to be through one thing,” Grimson explained. “I was going to have to create little pockets, which I call ’empires’. And once I got started I was able to create $1.4 million in income producing assets in four years.”

Moving Past the Shame

“The podcast came about because people kept asking me about how I’d done that; of course I’d kept my story a secret because I was so ashamed of it, like a lot of people who share my story. I wanted to share what I had done, but more importantly, sharing those tools and real steps for anybody to take, whether it’s their mindset or literally taking steps to build wealth.”

Lessons Learned:

“I think the first lesson is you don’t abandon yourself, which is such a powerful thing. Think about it: I treat my friends and family better than I treat myself. I don’t say things to other people that I say inside my head. And I think that’s true all around. So finding a way, whether you believe it or not, whether you think you deserve it or not, of believing in yourself. … I just had to put blinders on and move forward … It’s not actually rocket science. It might be hard. But it’s not difficult to understand.”

After Grimson explained her three lessons of coming from nothing to financial resolution — assess, ask, act — she went on to explain how learning to be a podcaster — or learning ANYTHING — is to dive in.

“You’re going to jump in a pool with a bunch of people that are Olympic swimmers. And you’re going to be in there with your floaties on just trying to keep your head above water, but there’re two things that are going to happen:  Number one, you cannot be in that environment and not learn. And number two, the experts are not going to let you drown. That’s true about wealthy. That’s true about everybody here at Podcast Movement. People who are successful, 99.9% of the time want to help.”

On Creating and Marketing a Podcast?

Grimson did not have a media background: “I didn’t even know how to plug in the microphone. I still struggle with that portion of it. But I’ve never really worried about that because there are those Olympic swimmers you can call. I’m never going to be the best at that. What I have to offer is my experience. So that’s what I wanted to focus on. What I learned was that despite the fact that there’s a million podcasts very few of them are actually successful and that they take work. They’re not easy. You have to commit and be really thoughtful about who you’re talking to.”

That is about the best lesson one can learn when diving in to podcasting.

Does her story have a happy ending? You bet. Right down to her pro-hockey husband, Stu. But it’s all because Grimson, who is fiercely independent, candid, and determined, keeps on swimming. Take a listen. We’ll surface all kinds of tips and inspiration. And like she says, please leave a review for Insider Interviews!

Footnotes: Follow Jennifer and MicroEmpires:


Please follow E.B. Moss and Insider Interviews on:

Twitter:
@mossappeal 
@InsiderIntervws

IG:
@insiderinterviews 
@mossappeal

Facebook: InsiderInterviewsPodcast

If you found this helpful, or liked any of my Insider Interviews episodes, please add a review  on Apple, share this episode, and of course to support this show you can “buy me a coffee!”: https://buymeacoffee.com/mossappeal
If I can help you connect YOUR podcast/tv/content dots, or just get started with a good #b2b podcast, please reach out to me at podcasts@mossappeal.com

A Panel with Podcasting Over-Achievers: Desai, Washington, Wilson, Lantigua-Wilson – Epi 33



ContentCast Speakers I had the good fortune of being asked by NATPE – the global trade association focused on the business of content, to help produce the first ever conference in the media/marketing industry dedicated to the topic of iterating IP from podcasting to TV and back again.

What the heck does that mean? Well, it’s basically around how TV shows are turning into podcasts to find new audiences and podcasting content has turned into TV shows and films.  Think Homeland, Dirty John, even Dirty Diana! So of course I made myself one of the moderators (oh, and a did a little co-hosting with actor Amy Hill (“Magnum, P.I.”)).

But I wanted my panel to feel a little more like a podcast. So you’ll hear some mini-1:1s with major insights from Steve Wilson, Chief Strategy Officer of QCode Media, Shaleen Desai, SVP of Adult Series for Warner Brothers Animation and their Blue Ribbon Content podcast division, Juleyka Lantigua-Williams (yes, from my “bonus episode,”) of Lantigua-Williams & Co., and Glynn Washington, Host/Executive Producer of Snap Judgment Studios.
There’s good news/bad news:
This conference streams free on July 14, 2021. If you missed the full four hour event you’ll want to join NATPE and to play that – and their myriad other conference about the content business, on demand. The good news is that at least you can hear some of THIS panel right here. The bad news? The audio is lifted right off of the conference recording. So some of the quality of the sound might not be perfect, but the quality of the content is excellent.

With that, hear why I called this a panel of over-achievers who will wow you with their accomplishments, and their insights.

Lantigua-Williams:  I am the founder of Lantigua-Williams & Co. We’re an independent podcast and film studio, and we adopted the slogan erasing the margins earlier this year, after three years of thinking about what it is that we want to do in the world. And that seemed to fit. We try to tell stories that make it really complicated to put things and people in boxes.

Washington: My name is Glynn Washington. I am the host of Snap Judgment and Snap Judgement Studios. We created the shows Spooked, Heaven’s Gate and Snap Judgement.

Wilson: I’m Steve Wilson. I’m chief strategy officer at QCode Media. We specialize in making original scripted fiction podcasts. We’re really trying to tell new stories, with amazing creators and see them become the next wave of content that we all love in the world.

Desai: I’m Shaleen Desai the senior vice president of Animation at Warner Brothers Animation. I also oversee our company’s scripted podcasts initiative for Warner Media.

Transcript:

Moss: Steve, you spent 15 years at Apple, you’re a font of knowledge. I think that you’re probably putting that to good use at QCode, which is a relatively newer to the industry. So, I wanted to start with you so that you’d give us some building blocks. What inspired you to join QCode and skip retiring with the ‘gold Apple watch’?

Wilson: Well, I certainly did enjoy my time at Apple, working with partners in the content space. I did editorial and partner relations and marketing for apple podcasts for some time. In working with partners, always envisioned myself, going to the publisher side, having the opportunity to, not just be on the platform side, but really work with original stories and amazing partners. Got to work with everyone in the podcast industry, some incredible people, including the panelists here. And, as I looked across the industry, I was fascinated by what QCode was doing.

The company that started about two years ago by a former agent named Rob Herting. And Rob had seen time and again how Hollywood can be risk-averse, and it can be challenging, to start new stories. QCode was founded to try to build new properties and audio experiences for people that the world had never heard before.

And something I’d point out at the top is it’s interesting in all the media that we consume how, fiction plays a really big role — except for in podcasts; fiction tends to be a smaller portion of podcast consumption, and we really see there’s there being a huge opportunity to expand in that area. So, I just had to jump at the chance to join QCode.

Moss: So it’s safe to say that you are bullish on narrative audio. When you and the team are deciding on that content do you do it with an eye to the long tail? How well will it get monetized and will it, you know, play in Peoria and across other platforms?

Wilson: Well, it’s a consideration. We want to tell amazing original stories that there are audiences for that can be really niche and specific content and different verticals. We are building content that’s all different genres — sci-fi through even female erotica, like our show with Demi Moore called Dirty Diana. We think broadly about the different interest areas consumers have. And then when it comes to things like derivatives and TV and film, that’s a consideration though we are primarily focused to ensure that the podcasts that we make is going to work on its own. And we turned down projects that won’t work as a podcast. So we do think about the holistic view of the stories and the content that’s being told though.

Moss: So, it’s not just QCode developing and finding the product, but it’s also those coming to you and you’re looking at it all through that lens of first will it play as a podcast?

Wilson: A hundred percent. Some of them come in as original podcast ideas. Others came from different forms of media to begin with. So, the Left Right Game, for example, was a viral Reddit thread that we developed as a podcast, and it’s now in development, with Amazon. And, we have other projects as well, like Dirty Diana came in as a book. So sometimes the idea for the podcast actually originates in another media type and becomes a podcast and then can go be that other media type as well.

Moss: I want to do something that’s common in marketing podcasts: a little cross-promotion. I want to give props to AdLandia.  It’s a great B2B podcast about the industry, (unless you think insider interviews is even better!) You were just on that episode last month and it was packed with great information — and the hosts quoted Malcolm Gladwell, who said, ‘we think with our eyes and feel with our ears.’ Is that also how QCode approaches projects?

Wilson: Yeah, I think so. Of course, Malcolm Gladwell’s is a brilliant person to quote and put things so eloquently. You know, we definitely take a lot of pride in how we put our projects together. So Q code, um, you know, really one of our pillars is rich sound design. We invest heavily in that area. We have a head of music. Is incredible, you know, classically trained pianist, a guy named Darren Johnson. He was touring with Paula Abdul and discovered by Miles Davis. Has done all kinds of work in TV and film, and he’s the one who scores, uh, our podcasts. We also partnered with Adobe on Atmos and Dolby Atmos isn’t even really supported across the industry yet on the distribution side We’ve pre produced all of our contents to really have that immersive sound because we believe that sort of elevates and takes the stories to the next level.

And we’re seeing an increase in that side too, just in the way that TV and film progressed from, you know, television sets and, you know, CTRs up through, you know, 4k HDR. We’re seeing that same increase in audio quality. And we, we make that a core part of the projects we make.

Moss: Excellent. Thank you for being our first mini episodes. Continue reading A Panel with Podcasting Over-Achievers: Desai, Washington, Wilson, Lantigua-Wilson – Epi 33


Bonus Epi – On ContentCast and Lantigua-Williams Redux!



It’s been a busy couple of months for me in podcasting… so I didn’t get to podcasting! Here’s what I mean: This is a BONUS episode…actually a republication of Epi 12 featuring my interview with Juleyka Lantigua-Williams from exactly one year ago. She is a force to be reckoned with, a holder of two masters and embracer of two kids and a proud publisher of a show with 1 million downloads now. Yup, “Latina to Latina” just crossed the million listen mark this week. But there’s more you can hear in my interview with her as part of CONTENTCAST next week!

Whaat? Well, I’ve been busy with podcasting…and TV…in producing the first-ever conference about the intersection of those platforms as cross-over IP. That means a HECK of a lot of companies are turning popular podcasts into TV or film content and TV companies are expanding their shows into fan engagement podcasts. Trust me, it’s all the rage.
Want to hear it from the experts? Then register for free and catch this huge conference created by NATPE, the global content trade association, on July 14th, 2021: https://natpe.com/contentcast. Just look at the SPEAKERS tab! See what I mean? From Kevin Pollak to Glynn Washington…the heads of SiriusXM to Tegna to iHeartMedia to Triton Digital to…well, you get the picture. Did I mention I also corralled my friend Amy Hill into hosting?(And yes, you heard us chat around a year ago on my other podcast, “It’s Quite A Living!” Keep your friends close….)
So, that’s why this is Epi 12 REDUX. What Juleyka had to say a year ago is still important and appropriate today…only the numbers have changed. (But there are also twice as many podcasts published now as there were then! Yup, we also have Edison Research and Nielsen sharing info at ContentCast.

Thanks for listening…and learning… and I hope I see you at ContentCast!